- When I downloaded the application, shared the company files and tried to access the files through the mobile client, it displays a message as “This application is not allowed to log into this QuickBooks company data file automatically”. What does this mean?
To view the company profile on phone grant permission option has to be chosen in the Desktop client.
- How to grant the permissions?
Please refer the user manual to view screenshots.
- I have shared 2 files in the QBReflex and granted permissions. But, when I tried to access one of the files, a message is displayed on the mobile
“A QuickBooks company data file is already open and it is different from the one requested.” Why am I not able to access the company profile
though I have granted the permission?
The app supports only one file at a time, so make sure to close the other files.
- I am unable to access the pay roll details though I have granted permission to the company profile?
While granting the permission, you select the checkbox at the bottom of the NO CERTIFICATE screen.
- How can I grant permission through the mobile client if I forget to grant the permission?
No, it is not possible to grant permission through the mobile client.
- What are desktops supported?
QBReflex supports Windows 7, Windows Vista and Windows XP.
- When a company profile (.qbw file) is opened in QuickBooks , I was able to share the same one with my application in Windows XP. But in Windows 7 I am getting the following message "This File is in use. Enter a new name or close the file that's open in another program". How can solve this issue ?
For this, you need to close the QuickBooks Software first Share the required file now open the QuickBooks Software Grant the permission and then access it.
